How do I withdraw my funds?

You can withdraw funds through Altruist by following the steps below:

  1. Selecting ‘Add Funds’ at the top right of the screen.
  2. A slide-out menu will appear, click on ‘Withdraw.’
  3. Here you can select from which Carbon Collective account you’d like to withdraw, and the account where you’d like to send the money to.
  4. Lastly, enter the transfer date and amount, and select next.

Please note, if you want to withdraw more than the cash portion of your account (~2 of your total investments), you will first need to contact Carbon Collective (you can email support at support@carboncollective.co).

We will need to sell the appropriate portion of your investments, settle those trades, and transfer it to your bank. The entire process takes about a week from date of withdrawal request to the money being deposited into your bank account.

If you have any further questions please feel free to reach out to us!