in AudicoCodes' WebRTC Gateway's capacity during COVID-19 pandemic
Technical Experts Worldwide
The number of AudioCodes technicians globally
The number of countries in which AudioCodes solutions are deployed
The Path to Drawdown: Telepresence
From multipurpose-room systems, immersive telepresence, desktop systems, videophones, and cloud-based software systems, telepresence comes in many forms. But what they all have in common is that they can replace flying for business meetings and reduce overall air and land transportation.
Air travel is estimated to account for about 2.5% of global CO2 emissions. That’s more than 700 million tons of CO2 annually. A big chunk of this is from business air travel.
By adopting telepresence systems, companies, schools, hospitals and museums can offer their services and facilitate communication without being in the same place. This way they can avoid emissions from commutes and business air travel. Not only that, telepresence can help cut costs and ease employee schedules by avoiding travel, enhance meeting productivity and faster decision-making, and increase interpersonal connection across geographies.
The global market for telepresence solutions is on the rapid rise, from US$2.2 billion in 2010 to US$3.3 billion in 2014. The coronavirus pandemic in 2020 has further accelerated this adoption.
Project Drawdown estimates that, if telepresence is adopted widely enough to replace 16-30% of global air business travel by 2050, it can help avoid between 1 - 3.8 gigatons of CO2 equivalent emissions. This would mean that between 486 - 676 million business-related trips will be replaced, US$1.2-4.4 trillion worth of business travel savings, and between 107 - 143 million fewer unproductive travel hours.
AudioCodes Ltd. (stock ticker: AUDC) offers software and productivity solutions for virtual work environments, including VoIP network routing solutions, media servers, and value added applications. Their services enable businesses and service providers to build and operate all-IP voice networks for united communications, contact centers and hosted business services. They're headquartered in Airport City, Israel.
AUDC's Role in Drawdown
AudioCodes supply end-to-end solutions for the enterprise, contact center and service provider markets, with a strong focus on accelerating the voice-enablement of Microsoft Teams. These solutions include AudioCodes Live for Microsoft Teams, a flexible portfolio of fully managed services for simplifying Teams adoption.
In 2020, the capacity of many of AudioCodes' solutions were increased to support the wider deployment of remote call center agents to overcome the challenges posed by COVID-19.
AUDC: What We Like
While the COVID-19 pandemic wrought untold tragedy, loss and disruption throughout the world, one silver lining is that many companies were forced to find ways to cut down on business-related travel and employee commute. AudioCodes, through their solutions for work-from-home agents and contact centers, helped these companies navigate the pandemic. As a result, AudioCodes' WebRTC Gateway's capacity was increased by more than 50% (p. 28) to support a wider deployment of remote agents.